Technology has brought a wide range of benefits that organizations can use to improve all their operations. However, technology has also come with many dangers that people can encounter online, so they need the right people to take care of their IT department. We have already stated that having someone to take care of IT needs is imperative. But here comes the question: What is better to choose? Hire someone full-time? Or work with a managed IT service provider?
Although both of these decisions have advantages and disadvantages, it depends on which option suits each company’s preferences. In this article, we will explore the benefits of the two choices to better understand and make the right decision.
Why should you consider a managed IT service provider?
Let you focus on other essential tasks
No one can deny that having a business requires more effort than a full-time job, meaning you must put your resources into various parts of your company. So, it can be hard to take care of IT support, especially if you are not really an expert in this field or don’t have the resources to hire someone full-time for this position. But with the help of a managed IT service provider like Cyberduo, you will have the right professionals by your side to help you in the IT department, offering you the freedom to focus on other essential tasks.
Plus, when collaborating with a managed IT service provider, you won’t need to deal with the hiring process, saving time and energy.
Offer better expertise
As the dangers of the online space have increased, companies also need to deal with these challenges and discover the best solutions to security problems. However, because professionals who offer managed IT services deal with these issues daily, they bring the needed expertise to help you solve them before they become a bigger problem. Plus, if you decide to hire someone full-time, you would also need to train them and invest a lot of resources to offer anything they need to protect your business against online dangers.
But that doesn’t apply when working with a managed IT service provider, where you are able to get the help of professionals from the first moments of the collaboration.
For example, companies that offer managed IT services in Orange County have a team of IT experts with the right knowledge and skills, covering topics like cyber security, IT support, network security, cloud solutions, and strategic IT planning. Collaborating with a managed IT service provider gives you access to all these advantages. Isn’t this amazing?
Reduce costs
Hiring someone full-time can mean you might need to put in a lot of resources, including time and money, as you must invest in recruiting, training, and developing new employee skills. However, with a managed IT service provider, you can cut down expenses, as you won’t need to deal with the process of hiring someone full-time. Not to mention, you might not need an IT worker all the time, which is why collaborating with a managed IT provider can save 30% of the costs in IT operations.
What are the advantages of in-house IT support?
Familiarity with your business
If you hire someone full-time, they will get familiar with your business and help you find the best solutions, even to the new challenges. As you get the chance to train your employees, you can offer specialized courses so that they will develop unique skills. You can also tailor more personalized IT solutions to meet the requirements of your company’s needs and goals.
Access to quick response
When you have someone hired for the IT department, you also have access to quick support, as you can just go to that specific person and find the answers to your inquiries. In this way, you can solve all problems from the first moment they appear, and because of this, you ensure that all your business operations work smoothly and diminish downtime.
On-site employees can also see physical issues by looking at the equipment and discovering the cause of the problem. This is especially important when dealing with issues in software and hardware, where a person may be needed to address the problems physically.
Better customization
When you hire someone to work full-time in the IT department, you also benefit from personalized user support, where a person is more familiar with your business demands and can come up with the right solution to your problems. This way, you have everything you need to solve each challenge before getting bigger.
With an in-house IT staff, you could also improve communication between all your staff members, fostering more satisfactory collaboration and enhancing a business’s culture. This also helps your enterprise better equip itself with everything it needs to grow and become a powerful source, one step closer to success.
The bottom line
As technology solutions are everywhere you look, you must ensure you use the best ones to help your business thrive.
However, you must also ensure you have the right professionals by your side to manage all the risks associated with the online space. When you want to choose the experts to help you with everything revolving around IT, you must either choose to work with a managed IT services provider or hire someone full-time in the IT department. This choice is up to you and depends on your needs and preferences.
However, one thing is sure: you need someone to help you navigate the online environment. Otherwise, your business risks experiencing dangers, including data breaches, that can harm your company’s reputation.
What do you think is better to choose between an in-house IT or a managed IT service provider?
